Customer Testimonials

Keith was super detail-oriented, polite, responsive, and friendly. He carefully answered all of our questions. The transaction went smoothly all thanks to him. Wonderful sale rep, hopefully will do more business with Keith in the future.


Kailee was really helpful and nice. Awesome customer service! Not pushy at all and listened to my request. . . Will definitely go back if inventory suits my needs!

Professional and great customer service.

INFINITI service has always been excellent.

Love this dealership! Easy, no pressure, totally relaxed atmosphere. Makes you wonder why we haven’t bought all our vehicles from them. Surely will from now on!

I received notice that my G37 was due for service. The appointment was easy to schedule. I was met at my vehicle when I dropped it off to review the service order, cost estimate and time to complete. The service tech went over everything with me when the work was completed. The work was completed on time for the estimated cost. They gave my car back to me cleaner than when I brought it in! The staff is very professional and they provide quality services. I am an extremely satisfied customer

Kailee was awesome! She took the time to answer all of our questions and face time with us to show us the vehicle inside and out since we were not on island. She was very upfront about any defects and we felt that we got a super fair deal on our vehicle. She made the sale and all paperwork super easy and she treated us like we were her only clients. Jeff also made the sale super easy too. They were both super helpful and we will defiantly utilize them again in the future.

Kailee was awesome! She took the time to answer all of our questions and face time with us to show us the vehicle inside and out since we were not on island. She was very upfront about any defects and we felt that we got a super fair deal on our vehicle. She made the sale and all paperwork super easy and she treated us like we were her only clients. Jeff also made the sale super easy too. They were both super helpful and we will defiantly utilize them again in the future.

INFINITI of Honolulu provides the BEST customer service around! Everyone there is extremely helpful and they truly care about their customers. With Covid, the safety of their staff and customers was a priority as well. I am SO happy with our new QX60 and my children love having the extra space! I am now on my 4th lease with INFINITI of Honolulu and I am so thankful for the assistance in getting me the exact SUV to meet my family’s needs while being a beautiful SUV!
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